Privacy Policy
Last Updated: October 14, 2025
Mafya Official (“we”, “us”, “our”) operates this website and provides all related information, content, features, tools, products, and services to give you a seamless and secure shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use the Services, make a purchase, or communicate with us.
By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” refers to data that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on how you use our Services, we may collect the following information:
A) Contact Information
Name
Billing and shipping address
Email address
Phone number
B) Financial Information
Payment method details (credit/debit card information securely processed by payment gateways)
Transaction details
Payment confirmation and related data
C) Account Information
Username
Password
Security preferences, settings, and saved information
D) Transaction & Shopping Activity
Products viewed
Items added to cart or wishlist
Orders placed, returned, exchanged, or canceled
Past purchase history
E) Communication Information
Messages you send to us, including customer support inquiries
F) Device Information
IP address
Browser type
Device identifiers
Network information
G) Usage Information
How you interact with our website
Pages visited, time spent, and navigation patterns
Interaction with features, tools, and content
2. How We Collect Personal Information
We collect information from the following sources:
A) Directly from You
When you create an account, place an order, contact customer support, fill forms, or interact with the Services.
B) Automatically Through Website Technology
Including cookies, tracking tools, analytics scripts, and your device interaction with our website.
C) Service Providers
Third-party vendors who help us operate the website, process payments, manage analytics, handle marketing, etc.
D) Third Parties
Marketing partners, advertising networks, and platforms you choose to interact with.
3. How We Use Personal Information
Depending on your interactions with the Services, we may use your information for the following purposes:
A) Provide, Improve, and Personalize Services
Process and fulfill your orders
Deliver products to you
Manage your account
Process returns and exchanges
Remember your preferences
Recommend products
Improve website functionality and user experience
B) Marketing & Advertising
Send promotional emails, SMS, or messages
Show relevant ads based on your interests and website behavior
Provide personalized recommendations
(You may opt out of marketing communications at any time.)
C) Security & Fraud Prevention
Verify your identity
Monitor unauthorized or suspicious activity
Detect fraud or misuse of Services
Protect both you and our platform
D) Customer Support
Respond to inquiries
Provide assistance and resolve issues
Maintain customer relationships
E) Legal Compliance
Respond to legal requests
Comply with laws and regulations
Enforce our Terms & Policies
Assist in investigations when legally required
4. How We Disclose Personal Information
We may share your information under the following circumstances:
A) Service Providers & Vendors
For services such as:
Payment processing
Website hosting
Order fulfillment & shipping
Data analytics
Customer support
Marketing and advertising tools
These companies only use your information as necessary to provide these services.
B) Business Partners
Marketing partners or advertising networks that help us deliver relevant promotions.
C) With Your Consent
When you authorize us to share information for shipping, social media login tools, or integrations you use.
D) Affiliates or Corporate Group
If applicable, sharing within our business group.
E) Legal & Safety Requirements
To comply with:
Court orders
Government requests
Legal obligations
Fraud investigations
Enforcement of terms or protection of rights
F) Business Transfers
In cases of mergers, acquisitions, restructuring, or sale of assets.
5. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for:
Their privacy practices
Content
Security
Data handling
We recommend reviewing their respective privacy policies when visiting such sites.
6. Children’s Privacy
Our Services are not intended for children under the age of majority in your jurisdiction.
We do not knowingly collect personal information from minors.
If you believe a minor has provided information, contact us and we will delete it.
7. Security of Your Information
We use technical, administrative, and organizational measures to protect your data. However:
⚠ No system is 100% secure, and we cannot guarantee absolute security.
⚠ Data transmitted online may not be secure during transit.
Please keep your account credentials safe.
8. Data Retention
We retain personal information based on:
Legal requirements
Business needs
Account maintenance
Dispute resolution
Enforcement of policies
We delete or de-identify data when it is no longer necessary.
9. Your Rights & Choices
Depending on your location, you may have the following rights:
✔ Right to Access
Request details of the personal information we hold about you.
✔ Right to Delete
Request deletion of your personal information.
✔ Right to Correct
Request correction of inaccurate or incomplete information.
✔ Right to Data Portability
Request your data in a usable format.
✔ Right to Manage Communication Preferences
Unsubscribe from promotional emails anytime.
We may require identity verification before processing requests.
10. International Transfers
Your data may be transferred and processed in countries outside your residence.
We take measures to ensure your information is protected according to applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Laws
Technology
Business practices
The updated version will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have questions, concerns, or privacy requests, you may contact us at:
📧 Email: info@mafyaofficial.com
🏠 Address: Rao Vihar, Nangloi, New Delhi – 110041, India